The NACS State of the Industry (SOI) Summit has transformed into the NACS SOI Summit Virtual Experience. Starting on April 14 at 9 a.m. EDT, access the benchmarking data, analysis, emerging trends and executive imperatives you need to evolve and win in the game of convenience from anywhere.

More than 1,300 attendees have registered so far to participate in the virtual experience. This compares to nearly 600 participants for the 2019 SOI Summit held in Chicago last April.

Under the enterprise registration format of $499 per retail company, attendees have access to nearly a dozen sessions analyzing industry performance, trends and economic forces in a new era of “anytime, anyplace convenience.” This approach offers retailers to enable all team members to experience the SOI Summit for one registration price. Enterprise access is also available to suppliers at a rate of $2,499.

A special session led by Nielsen looks at how coronavirus (COVID-19) is changing consumers’ shopping behavior in ways that could reshape retail and long-term consumer buying patterns. Two industry leader panels on “Pivoting to Meet Communication Expectations in a New Normal” and “Navigating the Current Pandemic” offer key thought leadership on the new challenges our industry faces. And NACS Vice President of Research Lori Buss Stillman will lead a forward-looking session on “The Future of Last Mile Fulfillment in Convenience Retail,” including a preview of a new survey that NACS will open to all convenience retailers—regardless of their current last mile fulfillment offerings—for participation on April 15, 2020.

To provide the highly-rates networking component of the traditional SOI, we’ve added virtual collaboration and topic-specific discussion forums to the 2020 SOI Summit Virtual Experience. Each session offers discussion boards, an “ask the presenter” question and answer forum and opportunities to engage with other attendees to keep the conversation going!

On-demand video presentation viewing is available for download until September 1, 2020. To learn more and to access content and speakers, visit