Pilot, the largest network of travel centers, is elevating its digital offerings with the launch of mobile ordering, the renaming of its award-winning loyalty app and a reimagined website. These updates mark the latest milestone in Pilot’s ongoing drive to innovate and create exceptional experiences for its guests.
“At the heart of everything we do is a genuine desire to connect with our guests in meaningful ways and show them that they matter at every turn,” said Brad Anderson, president, retail at Pilot. “We’re focused on listening to what our guests need and delivering exceptional experiences that make the most of every mile.”
Mobile Ordering: Convenience Within Reach
Pilot’s new mobile ordering feature allows guests to order ahead and save valuable time. Whether craving a hot meal, wanting a quick snack or needing truck and automotive supplies, the process is simple and convenient for drivers hitting the open road. Mobile ordering is available online or in the Pilot app in select markets with plans to expand to nearly 400 locations by the end of 2025.
Guests can use mobile ordering to:
- Order ahead: Effortlessly browse an extensive menu to mix and match road trip essentials with crispy chicken wings, pizza, snacks, coffee and more—with more than one hundred items to choose from
- Enjoy fast, convenient pick-up: Receive an alert when the order is ready for pickup, allowing drivers the convenience to quickly fuel up, fill up and get back out on their journeys
- Earn additional savings: Seamlessly earn and redeem rewards within the app, bringing extra value to every order
Enhanced Website and Renamed Loyalty App
As part of its digital enhancements, Pilot launched a redesigned website at PilotCompany.com. The new site offers a fresh design, updated content and a more intuitive user experience, making it easier for guests to find what they need. Mobile ordering, along with the ability to reserve showers and parking, is also available on the website, providing more ways for drivers to plan ahead and get back on the road faster.
For a more consistent experience, the company also renamed its myRewards Plus app to the Pilot app. Designed to meet its guests’ needs, the Pilot app will continue to offer all the features guests know and love, including the myRewards loyalty program, mobile fueling, shower and parking reservations and personalized in-app offers. In addition, the company has expanded its rewards program to include Canada, allowing professional drivers to earn rewards through PushForPoints when fueling at Canadian Flying J locations.* Further app enhancements are planned for 2026, bringing travelers new features and additional customizations to fuel up and fill up with their favorite items.
These updates build upon Pilot’s desire to deliver a seamless and consistent end-to-end experience for its guests, whether at the pump, in stores or online. To learn more, visit PilotCompany.com or download the Pilot app.
