HireRight, a leading provider of global employment background checks, drug and health screening, and electronic Form I-9 and E-Verify solutions, announced findings from its 2017 Annual Employment Screening Benchmark survey. HireRight’s 2017 Transportation Spotlight report presents survey results about driver recruitment and retention strategies, as well as employment screening challenges in the transportation industry.


The survey revealed several trends, including:

  • Driver retirement rates continue to increase (33% in 2016, up from 22% in 2014)
  • Drivers are leaving their employers:
    • To make more money (47%)
    • To spend more time at home (42%)
    • For better benefits (27%)
    • Because of health issues (21%)
  • Finding qualified job candidates (68% of respondents) and retaining employees (68% of respondents) top the list of planned investments for 2017, with respondents also focusing on:
    • Developing more effective training programs (33%)
    • Improving their candidate experience from application through onboarding (30%)


“To address the increasing driver shortage, the trucking industry is investing in new recruitment and retention strategies, as evidenced in this year’s survey results,” said Steven Spencer, Managing Director of Transportation at HireRight. “These organizations are constantly working to: 1) improve their candidate experience, both during and after the recruiting process; 2) decrease organizational and public risk through quality background screening programs; and 3) improve the health and safety of their drivers—all while emphasizing a positive lifestyle to attract younger talent. It’s not an easy task, especially in such a highly regulated and safety-centric industry. The balance to strike is one of making the hiring process as simple, transparent and professional as possible through open communication between the employer and their employees.”


In their effort to find the next generation of drivers, organizations are:

  • Moving away from traditional recruitment tactics such as online job boards (down 10% from last year) and outreach through print media/trade publications (down 6% from last year)
  • Increasing the use of social networking (up 13% from last year), with 63% of large organizations (500+ employees) engaging in social media recruitment


The most common strategies for both attracting candidates and retaining employees include:

  • Increasing follow-up communication (61%)
  • Using a mobile-friendly application as part of the screening process (40%)
  • Implementing new-hire engagement tactics to avoid the “hire and retire” syndrome, with longer orientation and training periods being used by more than a third (35%) of survey respondents
  • Investing in lifestyle and wellness benefits, with a 6% increase in the number of education workshops and weight loss programs offered
  • Increasing pay (50%)
  • Using performance-based bonuses (41%)
  • Employing non-monetary tactics such as driver appreciation events (55%)
  • Instituting flexible work arrangements (36%)


To learn more about key transportation industry trends and best practices in background screening and drug testing, please click here.